The media course I attended was first class. The pace was just right with a good variety of whole group, pair work and individual learning. I was surprised how much we covered throughout the day and how much I learnt on the day. Everyone had the opportunity of hands on experience of TV and radio interview techniques also. We were given excellent course material to take away although I haven¹t needed to refer to it often as I found that I was able to put my new skills in to practice immediately with confidence. I would recommend this course to anyone wishing to promote their business and get the most out of media opportunities that arise.
Timi Van Houten, Director, Greenhouse Graphics
Excellent report on women's organisations in Iraq...realistic recommendations.
– Anne Demirjian, United Nations Development Programme Manager –Iraq
Serene Communications facilitated a focus meeting for the WNC’s Board of Commissioners, to help develop our strategic plans as the Government’s independent advisory body on women. The facilitator worked closely with the Chair and Director of the WNC to design and deliver a highly participative and interactive event that enabled everybody to have their say. An experienced facilitator, the consultant used her wide experience in the NGO sector, particularly with women’s organisations to deliver a quality service.
– Janet Veitch, Director Women’s National Commission, Department of Trade and Industry
The training provided greater understanding of press awareness and targeting the audience. It was useful to have time to contemplate these issues. The role play was a positive aspect of the training as it encouraged us to focus on key messages and include the personal side to responses.
– Steve Clark, Learning and Skills Council
This is excellent. I do believe this development program will help our managers to significantly enhance their leadership skills. I would like to say our Big Thanks to you for all your hard work and dedication to make this happen for our Mumbai managers. Well Done! Thanks & Best regards!
– Sandeep Kumar Murgai, Head of India Major Service Centre, Customer Services & Operations (CS&O) Orange Business Services
Just a quick note to express my thanks for the recent personal development courses which were run by Serene Communications. Although I did not attend the full suite of courses (I am not a manager, so only attended the Presentations, Decision Making, Effective Communications, & Time Management courses) I found these courses to be extremely beneficial. All of the courses were delivered by Zarin in an extremely refreshing way - i.e. no PowerPoint (I hate PowerPoint!) and with plenty of interaction. I think I got to know more of my colleagues in the time spent on this training, than in the previous year. The content of the training was interesting and I can really see where the techniques learnt are helping in my working (and private) life. Thanks again.....
– Russell Gasper, Pre-Sales Consultant, Orange Business Services
On behalf of the team, I would like to take this opportunity to share our experience and feedback of the Managers Development Program Trainings that we had been for. Besides helping us introspect on our Leadership Styles, it will also help bring about profound change in the way we interact with our colleagues/teams. The knowledge imparted by the trainer was immense, intensive and inspiring. The methodology used was unique, the fables shared by her will have a lasting impact on the mind of our leaders. The sessions brought about Self Awareness and Realization in the way we do things and the way we want to do things. I n other words “Sharpened our Axe”. We’d like to thank you for nominating us to be a part of these training sessions that has helped broaden our views/thought process to be true leaders. We strongly recommend these trainings for our next line leaders. Regards
– Sonya Chandarana, Head Data Management & Service Transition, India Major Service Centre, OBS
Eastlands is part of BG plc. Over the years, I have been lucky enough to benefit from many training opportunities including management programmes at leading institutions, so my expectations and standards of comparison are high. In a previous role I have also had management responsibility for training and development and I am acutely aware of the importance of obtaining value for money spent on training. Your “Introduction to Public Relations” seminar was highly effective and excellent value of money. I thought the standard of input and facilitation compared very favourably with some of the more expensive course I have attended. Not a moment of the day was wasted and the course moved on from topic to topic at a brisk pace. The course met my personal objectives in two ways. First, it provided reassurance that many of the PR initiatives we had already taken were on the right lines and secondly, it has given me confidence to try some new approaches that I might not have considered previously. I recommend the programme to anyone who needs either a quick update or an initiation into the world of public relations.
– Helen Matthews, Pensions Manager, Eastlands
I’d like to say what a complete “eye-opener” this day has been for me. I honestly didn’t realize there was so much to delegating, but now I feel like I’ve changed my approach from “the inside” at a cognitive level! From start to finish, the standard of venue and food was excellent, trainer Miranda Jenkins lead an innovative and inspiring session to the group, keeping us busy all day to pack in as much as possible. By covering many aspects, including interactive activities, sharing personal experiences with each other really helped to cement our knowledge on the day. With a full booklet of information to take away, I can refer back to what I’ve learned anytime I need to. Thank you for giving me this opportunity to enhance my skills in such a vibrant learning environment. Now to put it all into practice with my team. I can’t wait!
– Karen Wilson, ColourMatters Interior Design and Decorators
I hereby would like to confirm the benefit of the two soft skills training that I recently attended (Time Mgt & Decision Making). They brought me ground information for improving my daily work thanks to technique and tools. This being said, it's clearly a long term process to ensure that the learned material is effectively used. I very much appreciate the PDF files with the pictures of the flip-chart used during the training. This is good handy material that I'm using as a summary of the learned material. Regards
– Christophe Ferrari, Product Manager, GCS / NSBU / IP-VPN + Internet
Since the away day (which was very useful) things have on the whole been going very well and yes many of the ideas that came out of it were actioned or are in the process of being actioned. The only limiting factor as always have been time and resources.
– Richard Harrison, Director of WROCN
Staff and volunteers at the SPACE Trust thoroughly enjoyed the varied programme that Serene Communications developed for their day 'Team Building for Success'. Rarely do we have the opportunity to come together and work on communication and relationships. It is easy to work as a group rather than a team when we work part time and from different sites. The day helped us realise that we share more in common than we thought. It helped us value each others different contributions. Staff in particular loved the virtues cards. We will continue to celebrate each others contributions and achievements and look at best practices as a team. Many thanks. Yes - good value. Everyone who participated was extremely pleased with the day. We made team meetings more regular and continued with monthly 1 to 1 meetings. We worked together on business processes. I recommended the course and others that you run to the Trustees and to other organisations. I also mentioned it in the Trust newsletter which is shared with all volunteers, friends and ex staff and trustees of SPACE.
– Ruth Soandro-Jones, Operations Manager, The Space Trust
Serene Communications has provided exceptional opportunities for the presentation of our theatre company's work. Serene Communications is an organisation of integrity, making the seemingly impossible possible whilst maintaining the highest ethical standards. The Company’s strength in communicating with a quick sense of who needs to meet whom in order for a dream possibility to become a reality, bringing creative artists, NGOs and politicians into the same frame with the purpose of promoting quality in communications. This is a global pursuit and a concern of this company beyond meeting its own targets or expanding its own client base. This is a company that sees communication as a fundamental human necessity. Serene Communications is serious about bringing people together and empowering dialogue between unlikely as well as likely partners.
– Jessica Naish, Theatre Director & Education Officer, Hand Made Productions
